Service/FAQ

SATISFACTION GUARANTEED, EVERY TIME.

Privacy Policy

Twirl-Go-Round is committed to protecting your privacy. We will retain all information that identifies you from a third party unless we have your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to daryl@twirlgoround.com with 'unsubscribe' as the subject line and we will remove you from our mailing list immediately. Twirl-Go-Round respects confidentiality and therefore, refrains from selling, trading, or renting your personal information to others.

Is warrantly included?
There is a one year warranty on all models provided all weight restrictions have been adhered to.
What is your return policy?
If all parts are returned as sold, Twirl Go Round offers a full refund for 4 weeks after the date of purchase.
What is the weight capacity for the 2 Seat Twirl-Go-Round?
The weight capacity is 120lbs per seat.
What is the weight capacity for the 4 Seat Twirl-Go-Round?
When using the 4 seat conversion kit, the weight capacity for 4 seats is 120lb per seat.
How does it work?
The children pump with their hands and feet.
What ages is it for?
With proper supervision children anywhere from 2-14 are able to ride as long as they meet the weight requirements.
Do I need to stake it to the ground?
No, when it is used properly with two or four riders it will never tip over.
Can one child ride it alone?
No it is designed for two or four riders.
Does it weather well?
Yes it is powder coated so it will hold up well in salty and humid climates. It is made of 100% recyclable material.
Do you have a patent?
Yes it is patent pending.
Is it CSA approved?
The CSA only looks at items with electricity, water or gas. The ride meets North American Safety Standards for pinch points and opening sizes.